If you’re new to the topic, then you may want to check out these related AMA sessions:
- Introduction to Adaptive Content: The Omnichannel Personalized Content Strategy You Need To Implement
- How to Use Journey Mapping to Yield Fresh & Creative Ideas
- Customer journey mapping Q&A session
AMA webinar slide decks
OmnichannelX Conference & Community
Is your organisation doing omnichannel, cross-channel or customer-centric content strategies?
- Omnichannel content management expert Ryan Skinner from Forrester
- Governance Goddess Lisa Welchman
- IBM’s Enterprise Content Technology Strategist, Michael Priestley, and
- many more.