Musings On Choosing a CMS: Feature Overload [NF0]

I’m working with a major client choosing a CMS. In this particular choice, it’s a multi-year, multi-million dollar choice. If all goes well, it will eventually be a system that touches from at least 1000, to many thousandsof staff. Their demanding business context has...

2 New Webinars: Socially Enabled Help, DITA 1.2

Some new webinars coming at you! Both delivered in partnership DCL and their DCL Learning Series. Upcoming next week and beyond, I’ve got some DITA 1.2 DITA 1.2 Interactive Tutorial: Three Part Online Mini-Series Register/Learn more » On-demand you’ve got: Socially...

Information Beats Persuasion: CS Forum 2011 Afterthoughts

I spoke at CS Forum earlier this month on Content Strategy.My presentation title (suck as it did) was “B2B Content Strategy: How to create company- and customer-focused content”. Terrible. But still, people seemed to see through that and show...

When Content Strategies Collide Pt 5: Is Communication Mired in the Past?

My biggest, and possibly most controversial, post to-date continues with responding to and extending the question – is TechComms mired in the past? Yes. But we’re not alone.  Those of us in MarComms are at the beginning of a new dawn too.  If we’re in the the past,...