by mAdmin | Sep 11, 2012 | DITA, Techcomm
Guest Post by Keith Schengili-Roberts A note from Noz: Hi-di-ho, Readerinos! With the holiday season and some intense projects I’ve not posted in quite a while. In a way I’m still not, in that today’s post comes from my new colleague and peer in the DITA community...
by mAdmin | Jan 4, 2012 | announcement
For those considering the Publishing Expo Conference Feb 28-29 – I’ll be there with some favourite Congility speakers. We’re still accepting last-minute submissions for remaining speaking slots too. Presentations should be educational, conceptual or...
by mAdmin | Jul 19, 2011 | DITA, Techcomm
Wow… Time has just… gone! It seems like last week I was delivering my opening address, somewhat exhausted, at Congility 2011. The event wasn’t even over and we were letting people know about the DITA Training courses on offer at Congility South. Not...
by mAdmin | May 14, 2011 | Content Strategy, DITA, Marcomm, Omnichannel & silos, Techcomm
I’ve harped about Marketing vs. Technical Communication Content Strategy in this wacky World of Content for a while now. The thesis in short is that we can and must integrate content strategy across these divisions for the sake of competitiveness and customer...
by mAdmin | Apr 16, 2011 | Content Strategy, Marcomm, Techcomm
Today we’ll look at how the gap between communications departments (specifically Technical and Marketing) persists despite the damage to customer experience. Why Can’t We All Just Get Along? Like many neighbouring nations, we get very excited about our little...
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