The OmnichannelX 2020 Online Conference

Building personal relationships across multiple touchpoints

June – 8-11, 2020 / ZOOM.US


What is OmnichannelX?

Content, design, governance, and systems; we believe these are the key elements that make or break omnichannel success. That’s why we organise an international omnichannel conference to bring together managers and their teams (June 8-11, 2020 – using and create learning assets for our community including the blog and omnichannel podcast.

At OmnichannelX, we bring together the best and the brightest in the field so they can share their success stories, tell their tales of early failures, and explain the techniques they’ve used to make their omnichannel content orchestration and personalisation initiatives work.

These are people who have a deep understanding of the “trees” as well as the benefits of the “forest”.

We’re going online

Taking into consideration the latest global WHO data and the fact that our event has a global audience, it is no longer responsible for us to have a physical conference.

What changes?

We took our time reimagining the programme to provide a global set of attendees a world-leading educational and networking opportunity that is engaging, dynamic, and secure. Our conference will truly be omnichannel, delivering content and discussion via Zoom.usOmniXConf Twitter, and the OmnichannelX LinkedIn community (as well as this site, of course) throughout the event.

What you get

For a radically reduced price – over 60% off the physical event – you get

1) Access passwords for the event. Choose from:

2) One year’s access to all session audio & video recordings

3) One year’s access to full session textual transcripts and presentation slides

Read more

Why should you attend?

Do you have a passion for content, communication, and UX and want to use your talents even more effectively? Then this is your chance to learn from the best in the industry from the different-but-related backgrounds needed to deliver excellent experiences and relevant content – anytime, anywhere. Learn how to increase your company’s ROI while helping users better achieve their goals. Read more.

What is “Omnichannel”?

Omnichannel is the unification of engagement and communication strategies so that they complement each other – rather than run in parallel – to give the audience what they really need. That means experience orchestration across multiple touch-points and aligning content, design, governance, and systems around the customers’ journeys. Read more.

New prices & Registration

Registrations are open, join us and get your ticket!

If you are thinking about joining along with some colleagues, please contact or use the contact form to receive a 20% group discount (minimum 3 attendees).

Unemployed due to COVID-19? Join us free

It’s become a cliché, but that’s because there’s few other ways to describe: this situation unprecedented.

Unemployment numbers already higher than have ever been seen in any previous crisis in many countries. As we believe that UX and content professionals are so important not only to sustaining us through and healing after this crisis, we would like to contribute back to the health of this community by offering anyone who has lost their contracts or full-time job due to the pandemic a free ticket to the 2020 conference.

To take advantage of this offer, please register with code: OMNIOUT

This offer applies to the conference only, not workshops.

Note: We will request some documentation of relevant unemployment after registration. Please do NOT register without the code as processing refunds creates extra costs for us.

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